Executive, Insurance Solutions

Compensation: $110,000 – $130,000/year (full-time / permanent)

On Side Restoration is a leading national restoration company dedicated to providing exceptional service to our clients. We are seeking a highly motivated and results-oriented Executive, Insurance Solutions to join our team and drive growth within our insurance business segment. This role is ideal for a natural self-starter with professional grace and a proven track record in the insurance industry.

About the Role:

As an Executive, Insurance Solutions, you will be responsible for achieving sales goals by cultivating new business and strengthening existing client relationships within the insurance sector. You will manage key accounts, ensuring client satisfaction and retention, while actively seeking new opportunities to expand our market share.

Responsibilities:

Account Management

• Promote On Side’s value proposition to current and new team members of the Client as required.
• Obtain and maintain contacts of the client for account accuracy and marketing purposes (introductions, events, etc.).
• Assess client needs and recommend and implement strategies to increase market share and customer satisfaction.
• Liaise with On Side Regional/Branch or Operations Management to confirm that the required education/certifications of the On Side staff are being met and maintained as it relates to client requirements (as per service level agreements and/or key performance indicators).
• Create, facilitate, and/or coordinate the delivery of various customer-focused presentations to increase market share.
• Regularly monitor Key Account Management program expectations and strategize accordingly.
• Coordinate catastrophe-related claims as required.

Business Development

• Seek out sales opportunities via market research, prospect lists, associations, etc.
• Follow up on leads: qualifying and implementing programs as confirmed.
• Create and facilitate presentations and otherwise influence client decision-making.
• Identify and offer support for Requests for Proposals (RFPs) from prospective insurance clients as required.
• Conduct or facilitate site visits and other on/off-site meetings with potential clients, dedicated Project Managers, and other relevant people.
• Participate in/contribute to market strategy planning nationally.

Execution Support

• Support our Project Management and Operations Teams to understand our client’s specific protocols around execution, reporting, estimating, and invoicing.
• In conjunction with our Territory Managers, match Project Managers with specific accounts.
• Help with collections and dispute resolution when asked.

Experience/Attributes:

• Minimum of 5 years in a consultative sales environment, preferably in the insurance industry.
• Proven track record of meeting or exceeding sales goals.
• Solid understanding of customer decision-making processes and how to influence them.
• Highly motivated, goal-oriented, and self-driven with a strong desire to succeed.
• Ability to work independently as well as part of a team.
• Strong ethical standards and professionalism in all business dealings.
• Responsive and resourceful.
• Solution-oriented.
• Adaptable and flexible, able to thrive in a fast-paced and changing environment.

What’s in it for you?

We’re an established company in a growing industry and we need awesome people! We WANT you to be fulfilled by your work, we WANT you to enjoy the people you work with and we WANT to provide you with learning and advancement opportunities. We also love that we’re able to provide an employee assistance program, RRSP matching and a comprehensive health plan which includes extended medical (ex. chiropractic, massage, acupuncture, vision) dental, long-term disability (LTD) and life insurance. At On Side we work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day.

Get on our side!

Both major weather disasters and minor accidents involving water, fire, and more happen every day, and in our industry, this is how we keep busy, restoring properties 24 hours per day, 7 days a week. Mother Nature usually doesn’t wait for an invitation, but we’re in the business of dealing with party crashers, and we’ve done it for over 40 years!

We have branches from Victoria, BC to St. John’s, Newfoundland and (almost) everywhere in between. Our fantastic team of over 2,000 employees stretches far and wide across Canada, and we’re growing—YOU could be the next great addition!